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Frequently Asked Questions

Many people have questions about thermal imagers and their specifications and abilities. To make it easier for you, we have developed this list of our most frequently asked questions. We hope that you can find your answers here, but if you can't please feel free to call us at 877-SEE-FIRE, or use our information request form to find out more.

1 How do I know if and when to replace my batteries?
2 Where do I buy batteries for my camera?
3 Why do I need to use only ISG-supplied batteries in my TIC?
4 How do I get my camera repaired?
5 Who is my local ISG Distributor?